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Culture, Failing Business, & Change

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This isn’t a post about the “good old days”. However, there is a lot to be said about culture, business, and expectations 20 years ago compared to today. Take for example a recent dinner I had with my family below: We go to a fairly nice restaurant that is popular and has great food on a weekend night. I order a meal I always order and have memorized. Our food comes. Everyone’s order is correct but mine. I send my food back. Everyone in my family gets done eating before I get my corrected meal. I have to box up my meal when it comes and leave with an empty stomach as everyone else is waiting to go. I didn’t have a terrible time, but I also didn’t have a great time or an experience I was expecting. Not only was I hungry when I left, but everyone had an

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